Delivery policy

Delivery is made to your chosen parcel locker.

Latvia🇱🇻

OMNIVA 4.50€ Free shipping on orders over 40€

Delivery by courier to your specified the delivery address is handled by Omniva courier for 8€. Free delivery for orders over 100€.

🇪🇪&🇱🇹 Estonia and Lithuania Omniva 5€. Free delivery from 50€.

Courier 8€. Free delivery from 100€

🇫🇮Finland Delivery to home 21€

Orders are prepared and shipped within 2-5 business days.

Orders with plants are not shipped from Friday to Sunday, to eliminate the risk of the package with the plant being left in the courier company's warehouse over the weekend.

Each order is packed with special care - the soil is secured for each plant so that it does not spill out of the flower pot, then the plant is wrapped in paper and subsequently placed in a box; additionally, if necessary, the box is filled with paper to ensure that the plant is tightly secured in the box.

In the cold months, when the air temperature drops below +5 degrees, we recommend adding a Heatpack (heatpack), which releases heat evenly for 72 hours while the package is on its way to you. Adding a heatpack to your order ensures that the plant and pests do not freeze during transit.

If the client chooses not to add a heating element to the order when the outside air temperature is below +5 degrees, we do not take responsibility if the plants and predatory mites freeze during transport.

Packages with plants and predatory mites must be picked up from parcel lockers or post offices on the day the notification (SMS or email) is received from the courier company that the package has been delivered. If the package is not picked up on the same day, we do not take responsibility for the condition of the plant and predatory mites. If the package was not picked up from the parcel locker and the courier company returned it to Augi-plants.lv IK, it will be disposed of and the money for the order will not be refunded to the customer.